Mac - Entourage email setup

  1. You must configure Entourage with a user identity before you can send and receive e-mail.

    1. Click Entourage.
    2. Click Switch Identity.


    1. You should see this window:


    1. Click New.


    1. Enter a name for the profile.
    2. Click OK.
    1. Entourage Setup Assistant will launch.  Click the right arrow in the bottom corner.


        8.      Enter your new e-mail address (e.g.

        9.      Click the right arrow in the bottom corner.


    1. Enter your First and Last Name in the Your Name field.
    2. Enter your user ID and password in the Account ID and Password fields. Check Save password if you do not want to enter you password every time you use Entourage.
    3. Enter your e-mail server information
    1. Select POP3 or IMAP for the server.

    Note: Most mail programs are capable of using two different protocols for checking e-mail: the Post Office Protocol (POP3) and the Internet Mail Access Protocol (IMAP). See Choosing IMAP or POP3 at the end of this document to decide which is right for you. (We recommend POP3).

    1. The incoming mail server is
    1. The incoming mail server is
    1.  Click the right arrow in the bottom corner.


    1. Click the Verify My Settings button.
    2. Click the right arrow in the bottom corner.


    1. Enter a desired account name in the Account name field.
    2. Click Finish.
    3. You should see the following window. Click on the Address Book button in the upper left corner. This will display a menu, double-click on the your username that appears in the menu.                           

    Setup SMTP Authentication (REQUIRED!)

    SMTP authentication tells the receiving server you're sending emails to that you are in fact who you say you are.  These days this setting is almost always required for a smooth email experience.  

    To set this: 
    Go to Tools > Accounts > "Click here for advanced sending options..." > SMTP Server Requires Authentication

    Note: sometimes your ISP will not let you send email using their port 25.  So, if you're getting sending errors, you can fix this by bypassing the port 25 in the above picture.  Replace the 25 with either 587 (26 for windows web hosting users). 


    Choosing IMAP or POP3


    POP3 (Post Office Protocol) downloads all of your new e-mail messages from the server to your computer, and stores them locally. When the download is complete, the messages are deleted off the server by default. If you choose to leave the messages on the server you will need to make sure that you do not exceed your disk quota.


    This service is excellent if you store a lot of mail. If you need to check mail from other systems use the web interface, and all of your messages will still download to your computer the next time you check your mail with your e-mail client.


    IMAP (Internet Mail Access Protocol) leaves your messages on the server. Each time that you view a message it retrieves that message. When using IMAP you need to make sure that you do not exceed your disk quota.


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