Knowledgebase

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Articles

Article I have a fast internet connection (DSL/cable) - can I just host my own site?
You could, but that's definitely not recommended. First of all, most ISPs have clauses that do...
Views: 189
Article Why don't I just go with the cheapest hosting?
A host has to make a profit to continue operating. Some hosts do not properly understand the...
Views: 183
Article Are there any hidden costs, or setup fees?
No, there are no hidden costs or fees associated with having a hosting account with our services.
Views: 222
Article Can I have Warez, Appz, Serialz and or commercial software on my homepage?
No, if we find them in your directory or links to them, your entire account will be subject to...
Views: 205
Article Can I host friends' websites?
Yes, you may host your friends. If you want your friends to have their own control panels for...
Views: 229
Article Can I order even though I do not live in the US?
Yes, you can still order with us. We can host all international domain names and we accept Paypal...
Views: 208
Article Can I run a phpbb forum (message board) on my site?
Absolutely! In fact we've pre-installed it for you. Phpbb is free, open source software for...
Views: 5463
Article Can I upgrade my plan or features later?
You can purchase new or expanded features, or upgrade to a new plan at any time.  There are no...
Views: 252
Article Do I have to have your banner on my site?
Rest assured that all sites that we host are BANNER-FREE. It's your site (you're paying us to...
Views: 265
Article Do I need a static/dedicated IP address?
Dedicated IP's are useful if you want to use microsoft frontpage to publish your website before...
Views: 208
Article Do you host adult sites?
No we do not host, nor allow hosting of adult sites on our servers.
Views: 239
Article Do you offer password protected directories?
Yes, using our web-based control panel you can easily protect any directory without having to...
Views: 209
Article Do you offer Server Side Includes (SSI)?
Server Side Includes (SSI) is enabled on all of our servers. You just need to be sure that you...
Views: 207
Article Do you offer Telnet or SSH access?
By default, we do not provide SSH/shell access to our clients. SSH/shell access may be request in...
Views: 201
Article Do your servers support XML?
Yes, all of our servers support XML.
Views: 199
Article How do I do traceroute, and what is traceroute?
WHat is traceroute? Traceroute is an Internet utility that traces the route from the client...
Views: 159
Article How do I reset or update my Cpanel Password
You can access and manage your cpanel user info 2 different ways. 1. Change your password...
Views: 163
Article How do I signup?
On any page of our site click the "Order Now" link or "Web Hostin" link at top. Follow the on...
Views: 280
Article How long after I sign up can I start building my site?
If your account is automatically approved by our system, your hosting account will be created and...
Views: 259
Article Information Needed For SSL Certificate - CSR
We need the following information to generate a Certificate Signing Request (CSR): For the SSL...
Views: 220
Article Is it a problem if I'm not in the US?
Not at all! In fact, we already have customers in countries all over the world. If you don't have...
Views: 442
Article Is there a minimum time contract/commitment required?
You may choose your terms at sign-up. No contracts are required. You may cancel at anytime, there...
Views: 243
Article Setup Time?
What is the setup time on your services? Shared and Reseller are instantly deployed using our...
Views: 347
Article What database do you offer?
We use MySQL. We have found that our members prefer MySQL because it is a relatively easy-to-use...
Views: 202
Article What happens if I exceed my allocated bandwidth?
You will receive an automatic e-mail message warning you that you have reached 80% of your...
Views: 179
Article What if my site breaks your Terms of Service?
The User's site may be suspended for violations of policy, or if extreme, or second time...
Views: 241
Article Why can't I log into my cpanel or webmail?
1. Blocked IP address: Sometimes when our clients don't know their password, they try to login...
Views: 570
Article Why don't you offer unlimited bandwidth?
There is no such thing as unlimited bandwidth. Any company that promises you unlimited bandwidth...
Views: 184
Article Will I be able to check my emails when I am away from my home/office computer?
Yes, we provide all our customers with their own Webmail access. What this means is that you can...
Views: 208
Article Will I have unlimited access to update my pages?
You have unlimited access via FTP or FrontPage 24-hours a day. As such, you can create and...
Views: 208
Article Will you place any ads on my site?
Not at all. We do not place any advertisements on your site whatsoever. No banners, no annoying...
Views: 252

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